Tailoring Suits

Privacy Statement


Privacy Policy

When you shop with Tailoring UK, there are different ways we gather information about you:

  • When you register with us, we ask for information such as your name, e-mail address, delivery address, contact details and, if you place an order, your credit card details. We keep a record of this information. All this is necessary for us to recognize you as a registered customer and to fulfill the orders you place with us.
  • We keep a record of your purchase(s) with us; this means we can send you the most relevant offers. It also means we can deal a lot quicker with any problems you may experience with your order.
  • We keep a record of any e-mail correspondence you send us. This helps us keep track any problems or concerns you've had with our products or services.

Cookies

Cookies are small text files that web sites can send to your computer. A cookie can be thought of as an internet user's identification card, which tells a web site when the user has returned. Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's e-mail address etc. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site.

Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping basket or to remember the user's preferences or registration details for a future visit. Tailoringsuits.co.uk uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login repeatedly.

The European Union Directive on Privacy and Electronic Communications (the "Directive"), which came into force on 31st July 2002, recognizes that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of web site users. The Directive makes it compulsory for web sites to inform users if cookies are being used and to provide some information on how cookies are used. You can find more information on this subject at www.aboutcookies.org lastly; the Directive places an obligation on web sites to make users aware that they can set their computers to reject cookies. You will find the instructions on how to do this at www.aboutcookies.org However, you should be aware that the www.Tailoringsuits.co.uk website (in common with most other shopping web sites) will not work without cookies.

How We Use Your Personal Data

All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you. We are committed to using your personal information only for:

  • Dealing with orders and accounts for the supply of our goods and services.
  • Planning and managing business activities, including analysing customers' shopping habits and preferences.
  • Research.
  • Providing you with information about the products and services we offer.
  • Assessing your request for delivery of goods and services from us where we may make enquiries about you including searching your records held by organizations like Equifax and credit reference agencies. At all times where we use or disclose your information it will remain secure.

There are only two circumstances where we may share some of your data with others:

  1. With agents (including credit reference agencies, credit card clearing agencies (Streamline Merchant Services and fraud prevention and detection agencies) that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function.
  2.  In the event that our business assets are ever sold to or purchased by another company. (Our data records are part of our business).

Security

We endeavor to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.

Contact Us

If you have any comments or queries in connection with our privacy policy, please email customerservice@tailoringsuits.co.uk or write to Customer Services, Unit 4, City Industrial Units, Wheat Street, Leicester, LE1 2AG.